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Privacy Policy

Privacy Policy

Telephone Consumer Protection Act Compliance

If you provide a cell phone number with your contact information, uptownbpo clients may dial this number, possibly using an auto-dialer, to provide quote information and/or seek additional information in order to provide a quote. By providing a cell phone number, you agree to be contacted at that cell phone number, regardless of whether you, or someone else, is in possession of the cell phone when contact is made. Entering into this agreement is not a condition of purchasing any goods or services.

Information We Collect

Uptownbpo collects various types of information from our visitors in order meet our users' needs and expectations and to enhance security. Some of this information is collected automatically, through a text file known as a "cookie" or similar technologies. Other information is collected when you register for any of our online services, or when you request information from one of our insurance partners. You can refuse cookies by turning them off in your browser. If you do so, please note that some of our features and services may not function properly if your cookies are disabled.

Information Collected Automatically

Some information is automatically sent to uptownbpo by your browser or Internet session each time you visit one of our sites. These types of information include:

  • The name of your browser, e.g., Internet Explorer, Chrome, etc.
  • Your Internet domain, e.g., AOL, Netcom, Earthlink, etc.
  • Your computer’s operating system, e.g., Windows, Macintosh, UNIX, Linux.
  • Your navigation path, e.g., the URL(s) that you use to access our site, which of our pages you visit, and where you go when you leave.
  • Your IP address.

This information allows us to see how users are finding our sites, and which pages are visited the most often. We can then use this information to make our web sites more useful and more user-friendly.

Third Party Advertisers

Uptownbpo works with third party advertisers and other vendors to serve ads and collect data on our sites. These companies may use information (including your name, address, email address, or telephone number) about your visits to these and other websites in order to provide advertisements on these sites and other websites about goods and services that may be of interest to you. 

Information You Provide to Us

In addition to the information automatically collected by your browser, uptownbpo also collects information that you provide to us when you request quote information.

Our web sites provide users with the opportunity to request quote information from insurance providers and brokers. To do this, we collect contact information (name, address, phone number, email address, gender, age, work experience, etc.) as well as information relevant to the applicant’s insurability (driver history, vehicle usage, etc.). Our users requesting quotations for health insurance may also be asked to provide certain personal health information. This information is then provided to the insurance partners from whom the user has requested quote information.

Uptownbpo uses cookies to store contact information for each user. If the user uses our site to make further requests for quote information, their contact information will automatically be used to pre-populate contact forms. Uptownbpo also collects customer interest information (e.g., Requests for E-Mail Newsletters) to determine what information the customer wishes to be sent after using our service.

By submitting a quote request, you authorize Uptownbpo to provide your information to insurance agents, both local and national. You also authorize Uptownbpo to provide your information to one of our third party agent networks in the event that our primary agent network has few or no agents in your zip code. You authorize these agent networks to share your information with their vendors, suppliers, and insurance carriers in order to generate information for your quotes. By submitting a quote request, you acknowledge that Uptownbpo’ service requires you to agree that our partner companies may obtain a consumer report or credit score from a consumer reporting agency (also known as a credit bureau) and that these partner companies do not have the right to obtain a consumer report or credit score without your written instruction which you are granting by clicking the submit button. Accordingly, by submitting a quote request, you instruct consumer reporting agencies to provide a consumer report or credit score on you to these partner companies if requested within a reasonable date from the time you submit information to Uptownbpo. In the event that one of our partner companies obtains this credit information that Partner Company will not share this information with any other party, including insurance carriers, but insurance carriers may elect to obtain credit information on their own in connection with the quoting and underwriting of the requested insurance. Where permitted by law, some insurance companies or their agents may confirm your information, through the use of consumer reports, which may include credit score and driving record.

By submitting a quote request, you also authorize Uptownbpo to provide the information submitted in the quote request to third-party marketing partners so that they can market related products or services to you. If you would like to opt-out of receiving promotional emails, marketing emails, or telephone calls from Uptownbpo or such marketing partners in the future, or do not want us to make your information available to these companies, you can email us at info@uptownbpo.com. Please note that your decision to opt-out does not preclude us from communicating with you regarding your existing or past relationship with Uptownbpo and shall not preclude us or our representatives from accessing and using the information you have provided in a manner that is not personally identifying (such as in aggregate or anonymous form). If you do not wish to receive further communications from any person or entity (such as a marketing partner) to whom we have forwarded your information with your permission, you must contact them directly.

How We Use This Information

The information that is automatically collected by this web site allows Uptownbpo to further develop and improve the layout, design, and usability of the site, in order to better serve your Internet needs. Information you provide to us is used for marketing purposes, and may result in follow-up communications.

How Our Insurance Partners May Use This Information

IMPORTANT: All proposed named insured listed on this application must be made aware of the following:

In order to provide you with the most accurate quotes possible, insurance companies may need to obtain additional background information about you. As an example, consumer reports may be ordered in connection with your insurance application. These reports provide information that may assist in determining your eligibility for insurance and the price you may be charged. Consumer reports may also be used for updates, renewals or extensions of this insurance. The insurance company may also obtain and use a credit-based insurance score based on information contained in your credit report. The insurance company may use a third party in connection with the development of the insurance score.

Your Rights—Our Obligations

The company respects the privacy of users visiting our sites and will abide by all applicable laws concerning release of personal information. On occasion, we may use certain directory information that we collect from you to send you information, via direct mail or email, about products and services, or updates and other information that we think may be of interest to you. We may share this information with our insurance partners to bring similar information to your attention. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes. Please contact us to request that your name and address should be removed from our lists. If you do not want to receive e-mails from us, please submit a request to have your e-mail address unsubscribed by emailing info@uptownbpo.com.

If you wish to review or update the personal information that Uptownbpo has collected from you, please email us at compliance@mavleads.com. To protect your privacy and better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections.

Our Security Measures

Our web sites have security measures in place to protect against the loss, misuse, and/or alteration of the information under our control. 

Business Transfers

Personal information may be transferred as a result of acquisition, merger, or sale in bankruptcy. In such cases, the acquiring company will be required to honor the promises in this privacy policy and obtain your consent to any material changes in how your information is handled. 

Compliance with Law

Uptownbpo reserves the right to disclose your personal information if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property, or safety of our company, employees, customers, or the public.

Why We Use "Cookies"

When you visit some of our sites, we use cookies to keep track of your information. A "cookie" is a small piece of program code that resides on your computer and stores your contact information for all of our "Request Information" sites. Each time you visit our site, the cookie uses the stored information to pre-populate our online forms, so that you do not have to re-enter your contact information as you move from one site to another.

Links From Our Site To Other Sites

Some of our sites may contain links to other sites external to our sites. When you access these external web sites, the providers of the sites will have access to certain information about you. Uptownbpo is not responsible for the privacy practices or the content of any web sites which we do not directly control.

Definitions

Cookies: Data created by a web server that is stored on a user's computer. A cookie provides a way for the web site to keep track of a user's patterns and preferences and, with the cooperation of the Web browser, to store them on the user's own hard disk. The cookies contain a range of URLs (web addresses) for which they are valid. When the browser encounters those URLs again, it sends those specific cookies to the Web server. For example, if a user's ID is stored as a cookie, it saves that person from typing in the same information all over again when accessing that service for the second and subsequent time during the same browser session. You can opt out of the use of cookies by having your browser disable cookies or warn you before accepting a cookie. Look for the cookie options in your browser in the Options or Preferences menu.

IP (Internet Protocol) Address: This is the address of a computer attached to a TCP/IP network. Every client and server station must have a unique IP address. Client workstations have either a permanent address or one that is dynamically assigned for each dial-up session. IP addresses are written as four sets of numbers separated by periods; for example, 204.171.64.2. In the event of an inquiry, complaint, or alleged Telephone Consumer Protection Act violation, this information could be shared with our client(s).

Browser Session: A browser session is defined as the period of time a browser is in consecutive use. The session begins when you open the browser and ends when you close it. When you re-open the browser, you begin a new session.

SSL Encryption (Secure Sockets Layer): All information submitted through Uptownbpo is encrypted using SSL (Secured Sockets Layer) protocol, the leading security protocol on the Internet. When an SSL session is started, the browser sends its public key to the server so that the server can securely send a secret key to the browser. The browser and server exchange data via secret key encryption during that session. Uptownbpo also uses SSL encryption whenever we display your personal information (e.g. name and address) on our website.

URL (Uniform Resource Locator): An Internet address. URLs are used to locate sites on the Internet and to navigate between sites and pages within sites. The URL for Uptownbpo is www.mavleads.com.

Contacting Us

If you have any questions or concerns about our company or this Privacy Policy, please email us at info@uptownbpo.com.

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